Senior Sales Development Representative

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here

At Medallia, we hire the whole person.

The Role

You will be responsible for engaging with executives at some of the best companies in the world. You will build the foundation for Medallia's future success by driving new sales opportunities through innovative campaigns and events.

• Develop opportunities for the sales team from inbound and outbound prospecting and marketing generated leads
• Interact with prospects via phone, email, and LinkedIn with a high attention to detail
• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
• Develop and execute on a strong prospecting strategy, including identifying customer pain points and addressing the value for the customer in your messaging
• Track all relevant qualification and lead management activity using Salesforce
• Learn Medallia products, effectively communicate the value proposition and be able to react to objections and competitive questions
• Research accounts, identify key players, generate interest and develop accounts to stimulate opportunities
• Disseminate opportunities to appropriate Sales Directors, educating them as necessary about the opportunity
• Partner with Marketing on driving attendance to events, trade shows, webinars, and conferences
• Collaborate with your field sales team as a prospecting subject matter expert, providing best practices and executing on projects specific to your territory

Minimum Qualifications

• Strong written and oral communication
• Excited and Passionate about learning CEM and discovering where customers are in their journey
• Interest in working at a fast-paced, high-growth company
• Ability to engage with customers and prospects at every level of the organization - from the frontline to the C-Suite
• 2-3 years of prospecting experience

Preferred Qualifications

• Experience in public sector, healthcare, or nonprofit

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $48,000 - $67,000. This position is commission eligible. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.