Manager, Macy's Cafe - Pembroke

About

Macy's is proudly America's Department Store. For more than 160 years, Macy's has served generations at every stage of their lives. Customers come to us for fashion, value and celebration.

Macy's Merchandising curates the best national and private brands to support our customer's self-expression from off-price to luxury. Merchandising ensures Macy's is the premier fashion authority using a high acumen for products and trends as well as strong relationships with vendors in the marketplace. Our team maximizes sales and gross margin for each product category by identifying, procuring, and assorting the products that our customers demand.

Do you have an eye for products and trends? Join Macy's Merchandising and create connections that surprise and delight our customers at every turn.

Job Overview

The Foods Manager is responsible for running an efficient, professional, safe and profitable food operation while providing caring hospitality and craveable food and beverage products. Perform other duties as assigned.

Essential Functions

• Follows and ensure team follows Food Division Standards and Best Practices.
• Accountable for sales, expenses and bottom-line profits.
• Provides on-going training to all associates to promote team satisfaction and minimize turnover.
• Supports and ensures food production following recipes and Food Division Best Practices.
• Monitor food quality by completing daily a.m. and p.m. line checks.
• Establish and maintain strong working relationship with store management.
• Partner with store Human Resources office to coordinate all hiring, recruiting, termination and employee relations resolution.
• Monitors and documents employee performance, and delivers employee performance appraisals.
• Maintain role model standards in grooming and professional appearance and communications.
• Meet highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
• Utilize all Macy's and Food Division systems and tools.
• Manages scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
• Utilize daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
• Orders food, beverage, dry and paper goods based budget and needs of the business.
• Completes timely payment of invoices according to vendor contracts and Food Division Best Practices.
• Completes food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
• Ensures the coordination and execution of special events and central-driven promotional strategies.
• Provide ongoing coaching and recognition to increase team's performance.
• Ensure team is trained on and follows safe work practices.
• Regular, dependable attendance and punctuality.

Qualifications and Competencies

• Bachelors Degree
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner.
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs.
• Knowledge of MS Office computer programs are required

Physical Requirements

This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment. Must be able to move and/or lift at least 30 lbs. This position is exposed to high levels of heat within an enclosed space.