Manager, Facilities

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Manager, Facilities provides leadership to designated stores within the assigned division, executing strategies to enhance the store environment and maintain building standards. They collaborate with store and divisional leadership teams to address ongoing issues and standardize work practices. Additionally, the Manager shares responsibilities with the Senior Facilities Manager for the assigned division, ensuring effective operational support and alignment.

What You Will Do

• Identify and implement energy-saving opportunities in collaboration with the field and energy teams, operations, and other relevant partners.
• Foster high levels of engagement among field teams through effective communication, collaboration, education, and recognition.
• Manage and achieve expense performance targets within payroll and non-payroll accounts.
• Coordinate cross-functional projects and communication with store, division, regional, and central partners.
• Coach, mentor, and support the career development of hourly colleagues.
• Operate and oversee the Service Channel (Work Order System) to ensure effective management of service requests.
• Analyze work order and preventive maintenance (PM) performance to drive technician productivity.
• Ensure all repairs and preventive maintenance tasks are managed efficiently and effectively.
• Oversee and coordinate approved projects within the assigned location or division, with support from other Store Environment leaders.
• Respond to trouble calls from stores and take appropriate action in accordance with facility management procedures and policies.
• Comply with all company and governmental safety standards.
• Develop and maintain relationships with third-party vendors, including housekeeping, landscaping, and vertical transportation services.
• Promote diversity and inclusion within the team and among vendors.
• Demonstrate reliable attendance and punctuality.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership: Ability to engage, coach, and mentor teams while fostering a collaborative and inclusive environment.

Technical Expertise: Proficient in managing work order systems, analyzing performance metrics, and driving operational efficiency.

Communication: Strong written and verbal communication skills for clear and professional business correspondence.

Problem-Solving: Capable of addressing complex issues using creative and strategic thinking.

Project Management: Skilled in coordinating cross-functional projects and ensuring timely execution.

Financial Acumen: Knowledge of accounting principles and the ability to manage expenses accurately.

Safety and Compliance: Commitment to adhering to company and governmental safety standards.

Technical Proficiency: Knowledge of MS Office programs and the ability to interpret instructions and reports effectively.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. 4+ years of related experience.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.
• Able to travel 20% of the time.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Guild education benefit funds 100% of tuition, books, and fees in designated programs
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00