Manager Business Operations Research Institute

HonorHealth
United States, Arizona, Scottsdale
10197 North 92nd Street (Show on map)
Nov 23, 2024
Overview Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 15,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Manager-Business Operations, acts as an adjunct leader and coordinator and supports initiatives and projects. The Manager - Business Operations implements strategic and operational initiatives by effectively managing projects to achieve desired results. Develops and oversees various subgroups and project teams, handles routine-to-complex matters and coordinates efforts, collaboration and communication between and to identified stakeholders to ensure successful implementation and sustainment. Implements identified strategic and operational initiatives. Acts as subject matter expert for and operationalizes initiatives such as quality, cost and utilization projects, regulatory standards and specifications. Engages with key stakeholders, participates in meetings, and acts as point of contact to ensure collaborative relationships and focus to optimize results. Coordinates the planning, design and execution of initiatives and projects identified by senior leadership and/or department leadership. Coordinates collaboration between a variety of stakeholders to see projects to successful implementation. Responsible for facilitating and/or leading effective communication around all projects to a variety of stakeholders, including physicians and Executive leaders. Facilitates effective subgroups and leadership meetings. In partnership with appropriate stakeholders and teams, leads projects to execution. Collaborates with care delivery leaders to ensure alignment to strategic and quality initiatives, service line priorities, policies and procedures, and regulatory requirements. Designs, implements, and manages necessary workflows; drives agenda to meet internal and external communication. Drive value and leads projects in a collaborative manner through engagement of all stakeholders (including but not limited to: collaborative leadership teams, providers, operational leaders, Informatics, IT, Quality and Safety) to ensure stakeholder engagement. Executes projects through industry leading program management standards, and by following appropriate policies and procedures as set forth by the EPMO. Monitors and compares actual program performance with desired outcome, communicates deviations, and provides recommendations for corrective action, when needed. Mentors and educates team members to improve process efficiency and effectiveness. Employs broad knowledge and understanding of operational processes and clinical workflows to forecast the impact of initiatives and ensure sustainability of desired outcomes. Serves as the key point of contact for all projects. Works independently and prioritizes multiple objectives in a rapidly changing environment. Serves as a key member on the collaborative and network leadership teams. Performs other duties as assigned. Qualifications Education Bachelor's Degree in Nursing, Business Administration or related field Required Experience 4 years experience working with multi-disciplinary teams supporting operational processes and/or workflows Required