Principal Associate; Project Management (Hybrid)

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

Project Management Principal Associate will sit horizontally and be responsible for full lifecycle Program delivery as well as portfolio operations within the Authorizations Platform team in US Card. Responsibilities include managing intake and refinement processes, capacity forecasting, program status as well as delivery of critical work. This role partners closely with product peers, technology and process teams coordinating well-managed deliveries across multiple functions and lines of business.

General Responsibilities:

• Manage small to medium scale program deliveries that impact Authorizations Platform (i.e. New Business Launches, Card priorities)

• Collaborate with all levels of the organization to monitor and manage the critical path, plan contingencies, facilitate scope changes, and control resource expenditure

• Report on program and feature delivery progress, managing escalations and impediment resolution

• Build and maintain high trust relationships with partner teams across the Enterprise to keep abreast of current strategies and manage work in progress

• Maintain a governance model to manage the portfolio and facilitate prioritization of most critical initiatives, managing stakeholder community expectations

• Manage intake and prioritization from LOBs requiring horizontal support from the Authorizations Platform, coordinating across job disciplines

• Identify Jira tagging/reporting issues and work across product teams to troubleshoot access, data entry & reconcile Jira

• Strategic thinking to re-imagine existing operations in order to drive towards more efficient & productive solutions, processes & outcomes

Basic Qualifications:

• Bachelor's Degree

• At least 3 years of Project Management

Preferred Qualifications:

• Master's degree or an advanced certification (PMP, Lean, Agile, Six Sigma, CSM, AWS CCP)

• 5+ years of experience in Program, Process, or Product Management

• 2+ years experience in financial services and the consumer credit card industry

• 2+ of experience working with software engineering teams

• 1+ year of experience working with Product and Technology teams, including tracking data and reporting on key performance metrics

• 1+ year of Jira experience

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).