Data Center Inventory & Asset Technician
 Microsoft | |
 United States, Illinois, Chicago | |
 Nov 22, 2024 | |
|
OverviewAs a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesYou will comply with security and data management policies, escalating any incidents and coordinating with security escorts as necessary. You'll also escalate issues during high volumes of work activity, seeking out management guidance before moving on to the next step.You will document inbound and outbound packages, as well as execute incoming/outgoing deliveries as instructed by management. You'll also develop a working knowledge of stock control and inventory management practices, and help reconcile inventory discrepancies.You will maintain a strong customer focus by becoming familiar with Microsoft's contractual agreements with suppliers and by identifying any potential impacts on stakeholders. You'll also ensure Inventory and Asset Management tasks are completed accurately as requested.You will process failed vendor hardware devices and initiate warranty claims with suppliers, following all Service Level Agreements. You'll also destroy data-bearing devices as necessary.You will notify management about stock shortages. Throughout work, you'll also follow existing processes to ensure consistency, accuracy, and timeliness.Embody our culture and values. | |