Coordinator, Housing Operations

• Serves as liaison between Housing & Residence Life and maintenance/custodial supervisors, vendors, contractors, and staff working in designated buildings.
• Regularly reviews service request activity with the Maximo maintenance management system, developing and providing a variety of internal management reports to help monitor the progress of individual work orders, trends, or unresolved work orders.
• Interacts directly with students, parents, and other building occupants to address concerns and provide updates regarding issues, work timelines, etc.
• Provides thorough, professional, and courteous follow-up on issues; escalates concerns to other staff in Housing & Residence Life, as needed.
• Completes weekly building walks in assigned areas to audit and inspect areas to ensure that standard of care expectations is maintained.
• Drives a departmental vehicle throughout campus to check issues, address concerns, and transport supplies or other items between buildings.

• Provides leadership to 1-2 functional areas for Housing & Residence Life that includes items such as fire safety and building compliance; exterior landscaping and environment; summer camps and conference coordination; life-cycle renewal schedules for assigned assets; and building system replacements.
• Understand compliance and code standards, as well as best practice, to support policy development to ensure that key stakeholders, both internal and external, are aligned and meeting expectations. Follows up on deficient items and recommends updates departmental leadership, as necessary.
• Manage special projects, as assigned, including potential new service offerings to students, emphasizing improvement of the living environment.
• Serves on department-wide committees and/or work groups as well as Student Affairs or University committees as available or assigned.

• Recommends and implements effective maintenance/custodial programs with emphasis on preventative maintenance and early detection/correction of equipment malfunctions.
• Assists with the development of internal budget estimates for projects and equipment expenditures including service contracts for work to be performed by Facilities Services and/or independent contractors.
• Makes recommendations for annual updates to the departmental short- and long-range plans for facility maintenance, renovation, and life cycle renewal.

1. This position requires working on-site.
2. Valid Driver's License at time of hire and throughout duration of employment.

1. Bachelor's degree in a related field plus three (3) years of related experience OR a high school diploma and five (5) years of related experience.
2. Knowledge of materials, methods, and practices used in maintenance, custodial, and construction operations, plus knowledge of maintenance and custodial requirements associated with large residential or commercial buildings, as evidenced in application materials.
3. Excellent written communication skills, as demonstrated through application materials

1. 2 years of customer service experience.
2. Experience effectively managing multiple projects and deadlines, as evidenced in application materials.
3. Experience working within a comprehensive on-campus housing program in a public or private educational institution, as evidenced in application materials.

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references

Only complete applications will be considered.

Application review begins 12/09/2024. For consideration, please apply no later than 12/08/2024.