Events & Marketing Operations Manager

A career at Resilience is more than just a job - it's an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that's changing the way medicine is made. We're building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need.

For more information, please visit www.resilience.com

Position Summary:

The Events & Marketing Operations Manager collaborates with sales and marketing teams to execute a comprehensive event and digital strategy designed to enhance customer engagement through innovative and meaningful interactions. This role optimizes the sales process by planning and managing events such as tradeshows and sales meetings, nurturing existing customer relationships, and identifying new opportunities to engage potential customers. Additionally, this role oversees digital marketing efforts, including social media deployment and multi-platform campaigns. They will manage Resilience's automated marketing tools and CRM to support inside sales, strengthen brand reputation, boost awareness, and drive lead generation.

Our ideal candidate is an organized, creative, and self-driven individual who can work effectively in a collaborative, virtual team-based environment; able to set goals and expectations and hold themselves and others accountable; can lead projects cross-functionally; encourage and assist others in need; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.

Minimum Qualifications:

• Proven ability to develop and execute creative strategies that drive customer engagement.

• Excellent project and budget management skills, with the ability to manage multiple events simultaneously.

• Strong communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.

• Willingness to travel as needed to support event execution.

• Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization needs.

Preferred Qualifications:

• Industry experience in CDMO marketing

• CRM and marketing automation experience with the latest tools

• Experience maintaining web pages, social media and ads

• SEO and digital marketing expertise and best practices

• Substantial experience in event management and digital marketing with a strong background in marketing operations.

This position may also include the following conditions:

• Ability to lift up to 40 pounds for tradeshow booth set-up

• Requires occasional ground travel, long-distance or air travel as needed - up to 25%

The items described here are representative of those that must be met successfully to perform the essential functions of this job.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.