Process Tech 1 (1st shift)

Requisition ID:868152

Position:Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTION

This role supports the EssilorLuxottica Mission of Improving Lives by Improving Sight by working closely with the Lab Leadership in providing guidance, coaching, and training to lab employees. The Performance Improvement Specialist Expeditor is a vital position devoted to all processes within the lab. The position includes hands-on support with expediting work within the lab using prioritization tools, reviewing any returned eyeglass order for a lab error remake, coordinating communication with eyecare professionals regarding product availability, job delays, and alternative solutions to help guide informed decisions. You will also be responsible for monitoring outsourced eyeglass orders being done at partner labs by utilizing various tools and intercompany communication channels to pursue alternate paths to provide the highest quality job and maintain service level standards.

MAJOR DUTIES AND RESPONSIBILITIES

• Coordinate the workflow and work activities of the Production team to ensure quality and productivity goals are met
• Provide coaching, detailed training and follow-up to employees on all tasks in accordance with standard operating procedures
• Multi-skilled and competent in all roles in the department with the ability to maintain normal product flow based on demand
• Act as primary contact for calibrating and troubleshooting lab processes
• Lead continuous improvement initiatives to ensure consistent implementation of procedures.
• Keep yourself and team up to date on all current processes, optical knowledge, and products available
• Ensure tools, equipment, and other resources necessary for success are always provided to the team
• Provide employees with clear performance objectives tied to lab performance for quality, productivity, service level and growth
• Lead daily documented team meetings with action plans and follow up.
• Communicate and provide input to Department Supervisor for purposes of coaching and training needed for any employees not conforming to performance, job requirements, department rules and or behavior related issues
• Perform regular documented audits within department to ensure that correct procedures are being followed and machines are properly calibrated. Immediately document and post any changes to SOP's
• Lead initiatives/projects throughout the lab to improve process flow, through put, and overall lab performance

BASIC QUALIFICATIONS

• A high school diploma or equivalent
• High mechanical / technical aptitude
• 1+ years of related work experience in Manufacturing
• The ability to meet measurable standards in a dynamic production environment
• Depth perception and manual dexterity
• Strong oral and written communication skills
• Excellent organizational abilities
• Attention to detail

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.