Scheduling Supervisor

Texas Oncology is looking for a Scheduling Supervisor to join our team! This position will support the Medical Oncology Department at our 4101 James Casey Street #100 location in Austin, Texas with as needed travel between South Austin, Bastrop, and Lakeway. Typical work week is Monday through Friday, 8:30a - 5:00p with no weekends or major holidays!

Note from Hiring Manager:

Why work at our clinic?

1. Patient-Centered Care: At Texas Oncology South Austin, Bastrop, and Lakeway, our primary focus is on delivering high-quality, compassionate care to our patients. We believe in treating each patient with respect, dignity, and empathy, ensuring they receive the best possible healthcare experience.
2. Supportive Environment: We foster a collaborative and supportive work environment where every team member is valued. You'll be part of a dynamic team that works together to achieve common goals and provide the best care for our patients.
3. Professional Growth: We are committed to the continuous professional development of our team. You'll have access to ongoing training, educational opportunities, and programs to help you grow and succeed in your role.

Why work for me?

1. Leadership and Integrity: We lead with transparency, honesty, and integrity. You can trust that your concerns and ideas will be heard and respected.
2. Mentorship ad support: We are dedicated to your growth and success.
3. Team collaboration: We believe in fostering a collaborative environment where everyone's input is valued. We will work together to solve problems, improve processes, and achieve our goals.
4. Recognition and appreciation: Your hard work and dedication will not go unnoticed. We make it a priority to recognize and appreciate the contributions of each team member, celebrating successes and milestones together.
5. Open communication: We maintain an open-door policy and encourage open communication.

If you are looking for a fulfilling career in healthcare with a supportive tam and leaders who are committed to your success, we would love to hear from you! Join us at South Austin and be a party of a team that truly makes a difference.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the Scheduling Supervisor do?

Responsible for coordination and operation of scheduling functions. Acts as a liaison with physicians, patients and office staff. Responsible for development, administration and oversight of scheduling procedures for each physician, lab and chemotherapy department. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

The essential duties and responsibilities (including but not limited to):

• Supervises the daily activities of all scheduling duties. Performs all aspects of scheduling staff as workload demands.

• Obtains all information necessary to enter a new patient in system. Including demographics and complete insurance information. Obtains medical records needed for new patient o be evaluated by physician at office visit.

• Maintains scheduling guidelines to coordinate physician, lab and chemotherapy schedules. Reviews schedules daily for accuracy. Corrects conflicts in the schedules as needed.

• Coordinates scheduling procedures with front office, medical staff, insurance and billing departments to ensure smooth transition and accurate information.

• Trains new employees in scheduling department. Updates, informs and trains staff as needed on new procedures.

• Supervises daily charge ticket and chart preparation to each physician's specifications. Ensures end of day charge ticket collection with diagnosis and office level completion.

• Assists in the supervision of Schedulers and other non-licensed patient care providers as needed.

The ideal candidate for theScheduling Supervisor rolewill have the following background and experience:

• High school diploma or equivalent required.

• Minimum seven years office experience, preferably in a medical office setting.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

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