Registrar Specialist II

The Opportunity:

UCF's Student Success and Well-Being - Registrar's Office is currently accepting applications for a Registrar Specialist II. This position has primary responsibility for customer service with oversight of the front desk area, transcript requests, and department email account.

This is an Auxiliary-funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Leadership of Registrar's Office front desk student support services.

• Assists with course registration, registration holds, course withdrawal, grade forgiveness, name and address updates, residency reclassifications, readmission, major and minor change requests, student records review, transient student requests, enrollment certification requests, and degree audits.

• Oversees the functions related to providing official university transcripts which includes receiving requests.

• Provides current and prospective students, faculty, staff and the public with University and Registrar's Office policy and procedure information.

• Forwards telephone and email inquiries to appropriate Registrar's Office and University personnel as required.

Minimum Qualifications:

High School Diploma or Equivalent and 5+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Supervisory experience, especially in a customer service role.

• Experience in higher education.

• Excellent problem-solver and customer advocate.

• Resourceful and eager to learn as this position is a generalist provider of registrar's office services.

• Work independently under stringent deadlines and with minimal supervision.

Special Instructions to the Applicants:

This is an Auxiliary-funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

This position is fully onsite at UCF's Main campus.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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