HS Systems Analyst II

TEKsystems
$40.00 - $75.00 / hr
United States, California, Martinez
Nov 21, 2024
Description: HEALTH SERVICES SYSTEMS ANALYST II Under general supervision, with wide latitude for independent decisions, the Health Services Systems Analyst II, is responsible for the ongoing professional support of a designated suite of clinical, business, and operational applications, including planning, implementing, and organizing activities relating to enterprise-wide health services application selection, deployment and optimization, on multiple hardware platforms, operating systems and software environments. Incumbents review, analyze and evaluate system and/or service requests using structured techniques and methodologies. Incumbents can manage all or portions of a project from the initial fact-gathering meeting through post-implementation review. Distinguishing Characteristics This is the journey level classification in the Health Services Systems Analyst series. Incumbents perform analysis of Health Services applications and are required to be fully trained in all procedures related to their assigned area of responsibility. Positions in this classification are located only in the Health Services Information Technology Unit and report to the Health Services Information Technology Supervisor or Manager. Minimum Qualifications Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field. Experience: Three (3) years, or its equivalent, of system analysis experience including two (2) years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement hospital systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects. Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for one (1) year of the required experience. Possession of a current Epic certification may be substituted for six (6) months of the required experience. Certification: Some positions may require the employee to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within six (6) months of notification from the supervisor. Knowledge, Skills, and Abilities Knowledge of: The requirement for protecting security and confidentiality of system data Health information systems application, health information exchanges and standard healthcare message formats Health care financial and data reporting requirements Health care and/or health plan organization and structure Project management principles and practices Time management and organization skills with ability to work on multiple projects simultaneously Troubleshooting computer applications Data analysis techniques Methodologies used in the practice of systems analysis Analytical and problem solving skills Ability to: Communicate effective both verbally and in writing Work independently and collaborate as needed with team and other divisions Analyze technical specifications for data and applications Troubleshoot information systems and applications and resolve complex problems Communicate technical information effectively to various levels in the organization, including the vendor community Demonstrate care in handling customer needs and build a trusting rapport with customers Adapt to on-going change and work in a fast-paced, customer-focused environment Provide and promote excellence in customer service for both internal and external customers Acknowledge and respect cultural and linguistic differences of the County's diverse population Typical Tasks Coordinates and documents major aspects of the project and/or process Develops proposals for system modification/replacement including cost benefit analysis and resource requirements Creates and maintains project plans and coordinates steps to meet implementation and/or upgrade schedule Implements application changes to support the internal/external customer Develops detailed procedures on software installation and configuration Develops test plans for all changes/upgrades to ensure performance and maintenance of data integrity Performs integration of systems/process as needed within the scope of the project Identifies, tracks, and reports problems to vendors and follow-up/resolution to customers Develops requirement documents to ensure that the business needs including functional specifications are documented and reviewed prior to system acquisition or system enhancement Communicates changes to internal and external customers and department management in a timely manner Develops and maintains training environments and materials, and provides role-based education (classroom setting, handouts, e-learning, etc.) Coordinates and provides initial and follow-up training to customers Works with internal analysts and technical staff to conceptualize function, data structures and best fit, and creates functional specifications to meet customer expectations Proposes comprehensive options for solutions to complex problems taking into account all technical and operational issues Provides objective assessments of implementation quality, documenting sources of error and "lessons learned" Defines and performs primary testing of enhancement/upgrades before release to users Functions as a liaison between the technical team, user community, and stakeholders Identifies scarce, inadequate, or absent resources, and makes provisions to resolve the deficiencies Provides assessments of existing system capabilities, workflow, user requirements, options and outcomes, to evaluate effectiveness of change Provides and promotes excellence in customer service for both internal and external customers May provide lead direction to subordinate personnel Skills: Epic, ambulatory, systems analyst, requirements, build, design, test, Support, Business systems analysis, Epic certified, Ambulatory Top Skills Details: Epic, ambulatory, systems analyst, requirements, build, design, test,Support,Business systems analysis,Epic certified,Ambulatory Additional Skills & Qualifications: Great written and verbal communication. They will be gathering requirements and fielding tickets from doctor's and nurses. Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.