Part-time Receptionist

JLL
United States, Minnesota, St. Paul
Nov 21, 2024
What this job involves - The Enterprise Ambassador will provide administrative,receptionistandconcierge support duties in accordance withJLLpolicies & procedures,and, inkeeping with the client and Site Facility Manager requirements, assist inachievingKey Performance Indicators and operational targets for the site. They willperform duties with integrityanddiligence in a professional manner. Hours/ Shift - Monday through Thursday 7:30a-3:00p Roles & Responsibilities: Client Relationships Proactively develop and maintain client relationships ensuring that expected service levels are achieved. Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators. Deliver an exceptional quality of service, as reflected by client feedback. Service Delivery Support the day to day delivery of services on site in accordance with all agreed policies, procedures and contract scope. Enhance the client experiences by providing exceptional customer service Manage sign in process for vendors and visitors with professionalism and hospitality Provide high-level administrative support to employees and allowing way-finding and amenities within the building, neighborhood amenities, and organizational information Handle incoming and outgoing calls including distribution of any messages. Receive, inform, and guide visitors including coordination with Client employees. When applicable, maintain conference room booking schedules to maximize efficient use of space Responsible for maintaining all contact list including suppliers/contractors Responsible for management, maintenance and upkeep of the front office/ reception area - clean and presentable at all times Track all badges that are distributed for both vendors and employees Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team including travel requests & booking arrangements When applicable, assist with mailroom and perform associated functions including management of mail service and courier contractors Participate as a key team member in responses to emergency situations Support delivery of site amenities and programs as directed, including but not limited to: reception, janitorial, mail and courier services, materials store, document management, copy services, and shipping programs. Coordinate and manage special requests for workplace services that are outside of the routine services provided. Any other activities to support JLL and/or site operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices Finance / Cost Control / Profitability Seek ways to constantly reduce costs and improve operational standards. Ensure compliance within delegated financial and contractual authorities. Leadership/Teamwork Actively support an environment of teamwork, co-operation, performance excellence and personal success. Participate in the individual performance management program, and personal development planning process. Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities. Sound like you? To apply you need to be: An excellentcommunicator, organized, and a problem-solver. Able to adequately perform required job functions including being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner. Able to work independently with little supervision. Self-motivated; confident, energetic and flexible What you can expect from us - We succeed together-across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL!