Bilingual Customer Service Representative

Staffmark Group
$15.00-$15.00
401(k)
United States, Georgia, Gainesville
Nov 20, 2024
Are you ready to make a lasting impact? Join Advantage Resourcing and our partner company as a Bilingual Customer Service Representative in Gainesville, GA, and become an essential part of a team dedicated to improving public health. In this role, you'll directly contribute to disease prevention, health promotion, and disaster response efforts, working closely with health departments and public health districts to support your community. Pay: $15 per hour Schedule: Monday, Wednesday, Thursday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 7:00 PM, Friday: 8:00 AM - 12:00 PM Responsibilities: Provide excellent customer service to internal and external clients by answering questions, offering information, and delivering services to meet customer expectations. Assist with appointment scheduling, WIC voucher printing, and maintaining caseloads, inventory, and office supplies. Handle complex customer service issues, researching policies, procedures, and regulations to resolve concerns. Interpret as needed and communicate clearly in both English and Spanish to ensure accurate information delivery. Qualifications: High school diploma or GED, with at least 90 college credit hours from an accredited institution. At least 6 months of experience in a customer service role. Written and verbal fluency in both English and Spanish. Strong work ethic, reliability, and eagerness to learn. The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs. At Advantage Resourcing, we value the important work you do and provide countless opportunities for career growth. Click 'Apply Now' to start making a meaningful difference today. We look forward to connecting with you soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.