QA/QI Coordinator Clark County

QA/QI Coordinator Clark County

Vancouver, WA.

$120000K-$125000K Range

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark in meaningful work that will make an impact on you and the customers we service. View our employees's stories on how we provide care to the world at www.AtaMomentsNotice.com.

POSITION SUMMARY

The QA/QI Coordinator oversees clinical and regulatory compliance for Clark County, Washington. This role requires a comprehensive understanding of clinical and operational key performance indicators (KPIs), as well as quality assurance and improvement strategies. The QA/QI Coordinator enhances clinical and operational outcomes through employee engagement, analysis of data, education, and process improvement.

DUTIES & RESPONSIBILITIES

• Leads the QA/QI program for AMR Clark County.
• Evaluates every facet of emergency medical services, focusing on both clinical and operational performance in relation to patient care and documentation. This includes assessing compliance with medical protocols, the quality of patient care and treatment, accuracy in patient care documentation, and adherence to standards for patient confidentiality.
• Works with the Clark County Medical Program Director and the Clark County EMS QI group to oversee clinical performance and compliance.
• Conducts and coordinates clinical investigations and interviews.
• Works with the Clark County Medical Program Director and the Clark County EMS QI group to overseeclinical protocols for field providers.
• Reports deviations in the standard of care and medical protocols, patient care documentation standards,and radio protocols and recommends remedial training.
• Conducts and coordinates documentation review with AMR's pre-billing department.
• Coordinates and works with the training department on a regular basis.
• Coordinates with external agencies, including PSAPs, AMR communications, and medical facilities and personnel, as necessary to achieve ongoing process improvement objectives. This will be facilitated through consistent participation in stakeholder meetings. While most meetings will be conducted virtually, occasional travel will be necessary for in-person attendance.
• The ability to communicate and coordinate with AMR's data analysts.
• Other related duties as assigned.

MINIMUM QUALIFICATIONS

• High School Diploma or GED
• BLS, ACLS, PALS, PHTLS certifications
• Current State of Washington Paramedic license
• Valid driver's license

The following is preferred:

• Institute for Healthcare Improvement (IHI) or HarvardX Improvement Science certification.
• Minimum of 3 years' experience in the direct delivery of pre-hospital advanced life support as a Paramedic.
• Experience in performing, evaluating, instructing, and coaching all aspects of the delivery of pre-hospital care.
• Knowledge and understanding of Just Culture.

WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS

• Work is generally performed in a typical interior/office environment or remote as determined by
• operational need and at Director of Operation's discretion.
• Paramedic shifts on an ambulance in the 911 system may occasionally be required or during disasters.
• Frequently required to sit for long periods.
• Work requires stooping, walking, grasping, and repetitive motions; vocal communication is required for
• expressing or exchanging ideas by means of the spoken word; visual acuity is necessary for preparing and
• analyzing written or computer data, determining the accuracy and thoroughness of work, and observing
• general surrounds and activities.
• Pass physical agility test, drug screen, and background check.
• Continually required to perceive normal speaking levels with or without correction and can receive detailed information through oral communication.
• Frequently required to stand, walk, and use hands and arms.
• Must be able to read/comprehend, write, perform calculations, reason, and analyze.
• Special Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform essential tasks.
• Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com

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Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

• Salary Range $120,000K-$125,000K
• Check out our careers site Benefits | GMR Careers to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
• The application window for this position is anticipated to close on 12.20.2024