Financial Specialist 2

Inova Health System
United States, Virginia, Fairfax
Nov 20, 2024
The Financial Specialist 2 completes work assignments within established quality standards. Communicates effectively with various audiences using the most appropriate method. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements. Contributes to a safe patient care environment. Job Responsibilities Accepts responsibility to review and correct errors before completion and routes to others for review when appropriate. Participates in process improvement activities and makes suggestions for new or revised policies and procedures. Reports all near misses, accidents, and occurrences for patients, visitors, and staff. Observe the working environment for potential and actual hazards. Attends patient safety training and maintains current safety certifications - if required. Responds to problems with a sense of urgency. Uses a logical process to identify the problem's origin and develop appropriate solutions. Demonstrates an understanding of frontend functions that initiate patient care such as scheduling, registration, and care management. Informs and consults with team members, leaders, and stakeholders about potential barriers that impact team results. Anticipates overload and peak work conditions and makes plans/identifies resources to resolve them. Demonstrates an understanding of account resolution processes such as benefit verification, insurance classification, billing complaint claims, and account follow-up. May perform additional duties as assigned. Additional Requirements Certification - Not requiredLicensure - Not requiredExperience - Three years of patient access experience;Education - High School or GED