Administrative Assistant 1

Are you a detail-oriented and highly organized professional looking to take your administrative assistant career to the next level? The Department of Health is seeking a dedicated Administrative Assistant to join our Division of Statistical Registries team. In this pivotal role, you will contribute to the bureau's mission of managing statewide registries for vital events by overseeing the processes involved in amending birth registry case records. If you are looking for a rewarding public service career where you can leverage your administrative expertise in a dynamic, purpose-driven environment, we invite you to apply today!

In this position, you will play a pivotal role in developing policies and procedures, setting performance metrics, driving process and quality improvements, and partnering with the birth registry field program to strengthen outreach and educational efforts. You will maintain in-depth knowledge of the various allowable corrections and amendments to birth records, ensuring compliance with established guidelines. Additionally, you will investigate discrepancies or inconsistencies in requests to amend birth records, carefully reviewing application details and eligibility documentation. You will also establish productivity and quality benchmarks for staff based on a thorough analysis of workload, workflow, and external factors affecting performance. Your role will involve evaluating operational procedures and policies to assess their effectiveness, efficiency, fraud prevention, and adherence to applicable laws and regulations.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time after completing a minimum of two weeks of mandatory on-site training. Following that, you will be required to report into the office one scheduled day per month and as needed for training. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.