Event Specialist - Event Services

Wednesday - Sunday; 3:00 PM - 10:00 PM with a one-hour unpaid break during academic year. Hours are adjusted for University Closed dates, summer, and holidays.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Carolina Union Mission Statement:
The Carolina Union creates safe, inclusive and educational experiences that enable students to maximize their time at Carolina.

Carolina Union Purpose:
The many co-curricular programs, services and facilities supported by the Union are developed and operated with a focus to serve the students whose fees fund our organization and therefore are intended to impact the intellectual and experiential climate of the University and provide opportunities for campus members to engage in debate, conversation, interaction, and learning. Managed by 44 full time staff and over 185 student employees, the Carolina Union builds a sense of community as a unifying force on campus and provides students the space and resources needed to put theory into practice.

The Event Specialist will help ensure a high level of customer service is provided to events and conferences taking place during the year at the Carolina Union. This includes answering client questions and resolving event day of needs. Helps manage the event process from reservation review, consultation meeting and day of event support. Helps support the maintenance, inventory, and delivery of event equipment (including tables, chairs, signage, linens, lighting, audio, and projection equipment for 2 dedicated performance venues, 26 meeting rooms, and off-site programs utilizing Union lighting, audio, and projection gear. This position will work with the Event Managers to ensure successful event support and assist in the supervision and training of student event staff. This position works within the larger team of Event Services and communicates on a regular basis at meetings, on the 25Live scheduling platform, and via email regarding event support needs and production updates.

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge and awareness of event management. Experience working in a customer service focused environment.

1-3 years of professional event support experience, preferably in a higher education setting.
Proficiency with 25Live or similar event management software and Microsoft 365 applications.
Experience working in a student union or comparable environment.
Demonstrated ability to thrive in a customer service-focused setting.
Knowledge of event management principles and familiarity with technical event production, including audio mixing, lighting design, staging, and projection.

Must be able to lift 50 lbs. with or without reasonable accommodation, and work in a constantly changing, fast-paced environment.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.