Program Assistant (temporary/part-time)

General Summary of Position:

The University of Massachusetts Lowell recently received through the U.S. Department of Education, the Asian American Native American Pacific Islander Serving Institutions (AANAPISI) grant, which aims to mitigate AAPI students' barriers to educational achievement by enhancing institutional programs and services.

The AANAPISI Program Assistant is a temporary, part-time, non-benefitted position working 18 hours a week. This role will be responsible for assisting in coordinating outreach and recruitment efforts to AAPI students, promote UMass Lowell's AANAPISI program, and supports the mission and goals of the AANAPISI five-year grant funded program. The aim is to increase AAPI college degree attainment and overall student success.

This position is contingent upon funding. This is a grant-funded, part-time, temporary, non-unit, non-benefited position. Continued employment is contingent upon grant funding. Position is in-person. Employment term duration: January 2025 - September 2025.

The AANAPISI Program Assistant collaborates with the Project Director, Program Coordinators, and campus partners to implement educational programs, provide culturally appropriate direct services to the AACEE student cohort program such as personal, cultural support and collaborate on facilitating career preparedness, student wellbeing and wellness, financial awareness & literacy, and identity development topics.

Other Job Duties:

• Performs other related duties as assigned.

Promote the University's commitment to customer service by:

• Build effective partnerships with co-workers throughout the University by freely sharing appropriate information and providing assistance when needed.
• Ensuring optimum service to all internal and external partners in response to all requests for service and information.
• Maintaining an environment that is welcoming to persons of all backgrounds, identities, and roles.

Minimum Qualifications (Required):

Education:

• HS diploma or GED/equivalent required, Associate or college degree preferred.

Experience:

• 2-3 years' experience in an office setting, performing administrative tasks
• Minimum of 1-2 years' experience assisting in developing, implementing, and evaluating high impact programs in a student engagement, activities or multicultural affairs arena.
• Minimum of 1-2 years' experience with data entry and budget management
• Knowledge of and sensitivity to AAPI issues and the educational needs of high-need AAPI students from diverse ethnic, economic, and cultural backgrounds.

Skills:

• Solid customer service skills
• Strong written and verbal communication
• Excellent collaboration, organizational, administrative, and communication skills; be able to be a self starter to multitask and meet deadlines.
• Demonstrated sensitivity, cultural competence, and experience working with individuals and teams from diverse social, economic, ethnic, academic and cultural backgrounds, especially including those with different levels of academic preparedness, learning & physical abilities.
• Ability to provide guidance to various student cohorts, groups, and individuals to achieve their mission and goals. One should be collaborative and responsive to managing multiple relationships and projects, adapting to new priorities, and being responsive as needs change.

Preferred Qualifications:

• Some experience w/ receivables and account reconciliation
• Demonstrated success navigating educational systems and familiarity with student engagement topics; understanding of major trends and issues faced by AAPI students as well as historically underrepresented students.
• Demonstrated experience working with Southeast Asian American students and communities.
• Direct experience developing and implementing programs that support underrepresented students.

Special Instructions to Applicants:

Review of applications will begin immediately and will continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

This position is contingent upon funding. This is a grant-funded, part-time, temporary, non-unit, non-benefited position. Continued employment is contingent upon grant funding. Position is in-person. Employment term duration: January 2025 - September 2025.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.