Assistant Director - University Store

University of Wyoming
$55,500.00 - $66,504.00
United States, Wyoming, Laramie
Nov 19, 2024
Assistant Director - University Store The University of Wyoming is delighted to receive your interest in our vacant position! We strive to connect with qualified and uniquely talented individuals to join our campus community. We would love to hear how your experiences translate to this position, the University's Mission, Vision, and Values, and encourage you to submit an application today! JOB TITLE: Assistant Director, University Store JOB PURPOSE: Oversee the daily operations of the University Store including customer service, retail sales, personnel management, budgeting, inventory control and procurement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Directly oversee the daily operations of the retail sales floor. Oversee, guide, train and assess sales floor staff, coordinating work schedules and prioritizing daily tasks. Work with the director to prepare, implement and monitor the budget for part-time retail staff. Support in establishing sales targets and creating strategies to reach revenue objectives. Monitor sales performance and analyze sales data to identify trends. Directly oversee purchasing for imprinted apparel and gifts. Responsible for determining appropriate product assortment and graphic selection. Exercise independent judgment in managing the store's product budget, overseeing procurement to maintain optimal inventory levels, and handling special departmental orders. Build and maintain vendor and supplier relationships, negotiating contracts, pricing, and delivery schedules. Oversee inventory levels in alignment with the open-to-buy budget, ensuring purchase orders are processed accurately and on time. Develop and uphold a customer service policy to ensure all customers receive exceptional service. Act as the first point of contact for customer inquiries, providing support with Point-of-Sale (POS) systems and troubleshooting any issues that arise. Support customer service and store objectives by providing insights into service practices and advising the leadership team on policy matters. Keep the sales floor organized by cleaning, restocking, merchandising, and designing impactful displays. Contribute to marketing and promotional strategies to boost store traffic and sales and assist in organizing events. Generate and analyze reports on sales, inventory, and other key performance indicators to guide adjustments in inventory, product selections, or staffing levels. Support the director in long-term strategic planning for the store and aid in developing and implementing business strategies to drive revenue growth. Ensure adherence to university policies, industry standards, and trademark and licensing guidelines. SUPPLEMENTAL FUNCTIONS: May act as Director, University Store in their absence. May work on Saturdays or special events as needed Look up transactions and run receipt history Manage donation requests Opening and/or closing duties Physical Inventory Purchasing merchandise COMPETENCIES: Strategic Planning Consistency Service Orientation Conflict Management Collaboration Independence This position provides vital support to campus customers and requires the successful candidate to work on campus. This position must be eligible to work in the United States. Sponsorship for work authorization or Work Visa's are not available for this position. MINIMUM QUALIFICATIONS:* Education: Bachelor's degree Experience: 3 years' work-related experience in customer service, retail and/or supervisory experience Required licensure, certification, registration or other requirement: Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy . DESIRED QUALIFICATIONS: Demonstrated supervisory and training experience Ability to work within a team Demonstrated decision making abilities Demonstrated customer service skills Purchasing or experience with gifts and or apparel Knowledge of computerized inventory or point-of-sale systems and Microsoft Office applications. Communicate effectively and provide information in a retail sales environment to a variety of individual and groups. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Routine and advanced mathematical principles and procedures. University, state, and federal revenue policies, laws, and regulations. Routine and advanced computer applications and software in use in designated areas. Routine and advanced records maintenance. Retail sales and purchasing practices. University accounting system. Inventory techniques and methods. Ordering, returning, and receiving procedures. Policy formulation and implementation. Budget development and implementation. Routine and advanced customer service standards and procedures. Procurement rules and regulations. Skills and Abilities to: Communicate effectively, both orally and in writing. Maintain accurate and detailed financial records. Supervise and manage staff. Apply time management skills. Evaluate situations and make decisions. Establish and maintain an effective working relationship with students, faculty, staff and other public entities. Compile and interpret complex reports. Effectively merchandise a variety of retail products. Prepare purchase orders or requisitions. Coordinate sales promotion activities. Control inventory. Resolve customer complaints and concerns. WORKING CONDITIONS: No major sources of discomfort, standard office environment; may be required to work some evening and weekend hours. REQUIRED MATERIALS: Complete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for four work-related references. HIRING STATEMENT: UW is an Affirmative Action/Equal Opportunity Educator and Employer (UW Reg 4-1). The University does not discriminate in employment or personnel practices on the basis of race, gender, religion, color, national origin, disability, age, protected veteran status, sexual orientation, gender identity, genetic information, creed, ancestry, political belief, pregnancy, or any other protected category or participation in any protected activity. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email jobapps@uwyo.edu ABOUT LARAMIE: The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/ Job Identification: 243336 Apply Before: 12/09/2024, 06:59 AM Job Schedule: Full Time Locations: 16 & Gibbon, Laramie, WY, 82071, US Posted Salary Range: $55,500.00 - $66,504.00 Schedule (Hours Per Week): 40 Travel: Yes, 5% To apply, visit https://eeik.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/243336/?lastSelectedFacet=TITLES&selectedTitlesFacet=Part-Time+Worker%253BFaculty%252FAcademic%253BClassified+Staff%253BAdministrative%252FExecutive Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e162748b3c791049b9f29f337fc558bf