Business Systems Analyst 1

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides ridership through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

As a Business Systems Analyst for the Bus Transportation Administration department, you will have the opportunity to develop standard operating procedures and training materials. You will also assist with research, data analytics and system testing.

• Create standard operating procedures (SOP's) for HASTUS and iDash
• Create training materials and resources for HASTUS and iDash.
• Use research and analytics to conduct a project a project to support the business needs of the department.
• Assist with system testing and day-to-day operational tasks.
• Reply to internal customer emails in a prompt manner.
• Coordinate with other BSA's to divide tasks in a rapidly changing environment.

Any of the following combinations of related work experience in business systems analysis, and completed education.

• A Bachelor's degree in finance, economics, business administration, information systems or related field.
• Associate's degree in finance, economics, business administration, information systems or related field; and two (2) years related experience as a business systems analyst.
• High school diploma and four (4) years experience as a business systems analyst.

• Experience in creating and modifying Python scripts.
• Experience using MS reporting tools, including but not limited to Excel and MS PowerBI.
• Modern SharePoint site administration experience.
• Cloud storage or content management experience.
• Online and/or hybrid meeting experience.
• Microsoft Office experience.
• Experience in a governmental or public-sector environment (Government Community Cloud).
• Advanced skill with Share Point administration, Microsoft Teams, Video Conferencing Technology, and hybrid meetings.
• Previous or current experience in a similar position.

• Knowledge of goals, operating procedures, work flow and regulations regarding departments functions.
• Knowledge of work flow analysis and simplification techniques.
• Intermediate computer skills in word processing, complex spreadsheets, graphics presentations and database management required (Word, Excel, Access and Power Point). Proficiency in the use of Crystal Reports or similar application preferred.
• Ability to read, analyze and interpret professional journals, technical procedures and government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or clients.
• Ability to interpret and apply mathematics and statistical methods and procedures gained through professional educational training.
• Requires the skill to provide basic client services to the public and other agencies within the organization. Requires tact, courtesy and cooperation in dealings with others where the primary purpose is the exchange of information. Promotes an equitable, positive and respectful work environment that values cultural and diversity among all employees.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

ADDITIONAL INFORMATION
Union/Grade: Non-Represented/Grade F
FLSA Status: Non-Exempt
Safety Sensitive: No

Work Environment:
Work is performed in a standard office setting; however, depending on the position's projects, the incumbent may be required to work outdoors and in all weather conditions. Some positions may require travel between primary work site and other sites.

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.