Application Support Engineer

TEKsystems
$40.00 - $60.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Mississippi, Iuka
Nov 16, 2024
TEKsystems currently has an Application Support Engineer opportunity available with a client that sits in Ripley, Mississippi and Luka, Mississippi. This position requires someone that is sitting in Ripley, Mississippi or Luka Mississippi - need to be willing to go between the two locations and support the execution of business systems impacting our entire organization. This role engages with numerous departments (Sales, Sourcing, Engineering, Finance) along with plant team members (Receiving, Assembly, Shipping, Material Handling) to execute solutions that empower stakeholders across the company. This position works closely with cross-functional stakeholders to translate business requirements into robust and scalable architectures. The ideal candidate will have a strong technical experience, the ability to lead through influence, and be able to identify issues, design solutions, implement changes, and manage projects. Top 3 Skills: 1) 5+ years Experience with application design and administration for Print & other applications (Checkpoint & BarTender preferred but not required) 2) ERP engineering/admin experience required. Hands on EPICOR experience is not mandatory but must be willing to become proficient once hired. 3) Ability to diagnose application issues, build remediation strategy and build knowledgebase. Description: Focused on Application Administration/system administration for two key applications doing a mix of administration and support tickets. It's okay if you're a general applications Engineer/Admin - BarTender - Print and barcode application - Checkpoint - Software app, NOT firewall appliance * Solution Design: Collaborate with stakeholders to understand business requirements and design innovative technical solutions. * Architecture Development: Develop end-to-end architectures that align with business objectives, technical requirements, and industry best practices. * ERP Advocacy: Evaluate internal ERP opportunities as a first solution option where possible and steer solutions to leverage internally negotiated system modules. * Risk Assessment: Identify potential risks and challenges in proposed architectures and develop mitigation. * Documentation: Create comprehensive architecture documentation, including diagrams, specifications, and technical design documents. * Collaboration: Listen, support, and collaborate with cross-functional teams to ensure deadline-driven successful implementations. * Continuous Improvement: Drive continuous improvement initiatives to enhance the efficiency, scalability, and performance of our solutions. * Implement solutions that comply with IT-related policies and all Marmon IT Standard Practice Instructions (SPIs). * Experience with EDR, MDR, and Spam Filtering software (i.e. Abnormal Security) Additional Skills & Qualifications: * Bachelor's Degree in IT-related field. * 5+ years of experience in IT/development related role. * Proven ability to manage multiple, time-sensitive projects and competing priorities. * Design and development experience in data and analytic applications such as PowerBI, Tableau or equivalent. * Experience with ERP, CRM, WMS, with Epicor experience preferred. * Able to analyze business and IT trends and provide solutions. * Results oriented: Uses hard work and drive to accomplish quality outcomes. * Excellent problem-solving skills and attention to detail. * Strong verbal and written communication skills, with the ability to communicate technical subjects to non-technical partners. * Preferred certification in cybersecurity. * Working knowledge of EDI processes. o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.