Graduate Program Coordinator

• Oversee daily operations of graduate and certificate programs and special projects at the Dean's Office.
• Serve as the primary contact for prospective and current students, and faculty, ensuring effective communication and collaboration with stakeholders (students, alumni, staff, faculty, university departments, and external partners).
• Manage program operations such as class scheduling, room reservations, cocurricular, and extracurricular activities.
• Provide classroom and lab support, including equipment orders and technology setup.
• Oversee and coordinate Parkinson School events such as orientations, retreats, recruitment and student engagement, award ceremonies, internship, commencement, professional conferences, among other events.
• Participate in Parkinson School and University committees, act as a liaison with departments like marketing, catering, conference services, and campus safety.
• Assist with program certification and accreditation functions.
• Compile, analyze, and report data on course enrollment, student demographics, application/acceptance rates, and program outcomes using systems like Power BI and SLATE. Respond to data requests from the Associate Dean, Program Directors, and Department Chairs.
• Support program directors with evaluation of curricular needs, alumni communication and relations, development of handbooks, policies, and faculty orientation and resource guides.
• Maintain up-to-date program information on websites, social media, Sakai, and other platforms.
• Assist with marketing efforts for school and graduate programs and represent programs at internal and external recruitment and school events.
• Work closely with the Assistant Dean of Student Affairs on projects related to recruitment, retention, and student engagement.
• Perform other tasks and projects as needed.

• Coordinate communication with prospective students and collaborate with admissions committees and university departments on managing the application and admissions process.
• Manage student academic program plans, monitor progress, and provide support focused on academic requirements toward graduation and resource referrals focused on student success.
• Oversee processes for international student enrollment and new student orientation and onboarding (e.g., ID acquisition, building access, LUC resources).
• Manage student matriculation processes and student records, graduation audits, degree conferrals, eligibility for credentialing exam, and commencement.
• Plan and present academic information during orientation events.
• Collaborate on strategies for student retention and success initiatives.
• Mentor and assist student clubs and organizations in planning activities and events.

• Bachelor's degree from an accredited college or university in a related field or 2-3 years of related professional student services experience
• Must possess strong organization skills, effective verbal and written communication skills
• Must be able to take initiative and be proactive in student and program needs
• Demonstrated success with planning, coordinating, and implementing large and small-scale, detail-orientated projects and events
• Interpersonal skills to work well with individuals at all levels
• Sensitivity and commitment to confidentiality and university reporting requirements regarding student concerns
• Commitment to academic excellence, social justice and service, values-based leadership, diversity, equity, inclusion, and belonging
• Must be able to work well within a culturally diverse environment with the ability to handle all situations with tact, diplomacy, and honesty
• Position requires occasional early morning, weekend, and evening responsibilities
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint) Adobe Acrobat and experience with higher education learning management systems
• Knowledge, understanding, and commitment to the mission and values of Loyola University Chicago and the Parkinson School of Health Sciences and Public Health

Diversity, Equity, and Inclusion