Supv, ICQA Distribution Operations

Work Location Type:Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

You will oversee the daily operations of the Inventory Control Quality Assurance (ICQA) area in a high volume, order fulfillment, multi-shift distribution center by leading a non-exempt hourly team of 20-25. You will support Managers and Operations Managers to help ensure accurate product receipt, order fulfillment, and the optimization of resources and processes. You will analyze and determine solutions related to distribution, quality, cycle time and other important metrics. You will promote employee programs to create and encourage an environment where employees are involved, empowered, and committed to the success of the Company. You will report to the ICQA Manager in our distribution center located in Fountain Inn, SC.

• Manage employees' individual performance through clearly defined expectations, coaching, and counseling to achieve required results with regard to productivity, safety, quality, and attendance and ensure everyone is treated fairly and with respect.
• Develop an in-depth understanding of the distribution processes and important variables that influence the workflow process so you may identify opportunities for improvement and develop departmental changes enhancing workflow optimization.
• Lead teams to support the company strategy and expectations; ensure operational excellence within the ICQA processes, and support your peers in their work toward operational excellence.
• Work in a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact, external yard or trailers. Will need to change shifts or hours to meet training requirements.
• Ensure compliance with Company, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and powered industrial equipment (PIE) requirements.

• Bachelor's degree in business, management, logistics, material management or equivalent experience
• 2+ years previous leadership or supervisor experience in high-volume, multi-shift, order fulfillment distribution center interaction with large employee populations
• Lift 60+ lbs. may be needed
• Proficient in Microsoft Suite, SAP and warehouse management systems
• We ask that you will be available for occasional travel to other distribution centers, corporate office, and field locations

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.