Customer Service Representative

Staffmark Group
$17.00-$17.00
401(k)
United States, Minnesota, Minneapolis
Nov 13, 2024
Pro Staff is partnering with a reputable company that provides consulting and administrative services to clients across various industries, including law firms and government agencies. We are seeking a Customer Service Representative to join their team in Minneapolis, MN. If you're looking for an opportunity to grow professionally in a supportive environment, we'd love to hear from you! Pay: $17 per hour Schedule: Monday - Friday, 1st shift (8:00 AM - 4:30 PM or 9:30 AM - 6:00 PM) Responsibilities: Handle inbound calls and provide information regarding legal settlements Follow a script to ensure accurate and consistent responses to caller inquiries Document call details into a tracking database Make occasional outbound calls for follow-up purposes Handle confidential information responsibly and ensure compliance with company policies Qualifications: At least 1 year of call center or customer service experience (collections experience preferred) Excellent communication skills with the ability to follow scripts and procedures Strong attention to detail and organizational skills Comfortable working with sensitive information Benefits: As a Pro Staff employee, you'll enjoy weekly pay through direct deposit or pay card, along with access to employee discounts and referral bonus opportunities. We offer a comprehensive benefits package, including medical, dental, vision, and 401(k) options to support both you and your family. You'll also benefit from the support of a dedicated local team committed to your success and growth. Ready to take the next step in your career? Click "Apply Now" to begin your journey with Pro Staff and connect with a recruiter today! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Pro Staff Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.