Senior Manager, Program Operations

At Environmental Incentives, our mission is to enhance the environment that sustains healthy communities. We empower public and private sector leaders to maximize their effectiveness using performance-driven conservation and development tools and practices.

Join us and work alongside an energetic and diverse staff, as well as nonprofit, academic, and private sector partners, to improve the performance of conservation and development programs worldwide. Our team is committed to serving our mission and living our values, which includes a healthy dose of fun - from companywide scavenger hunts to team retreats at our headquarters in South Lake Tahoe.

OPPORTUNITY

This is a great opportunity for a mission-driven individual who has demonstrated program management expertise in the international development space. Specifically, you would have the chance to expand your extensive experience managing United States Government (USG)-funded initiatives and providing quality assurance for products and services.

• Are you an impact-driven individual looking to apply and grow your program management skills on government-funded programs that work at the nexus of conservation, climate change and integrated programming?
• Do you want to work with an innovative and collaborative team of program management and technical staff committed to transformational change in how we approach sustainable development?
• Do you want to lead change within a rapidly growing mission-driven company that fosters knowledge sharing and encourages ideas to streamline management processes?

The Senior Manager, Program Operations will provide leadership, operational oversight, and program management direction for the successful implementation of USAID-funded programs and domestic/non-USAID-based programs. This position ensures that all program activities align with EI's goals and are executed efficiently within the defined budget, schedule, and EI quality standards, while ensuring compliance with USAID regulations, policies, and procedures. The position will work closely with project teams, internal corporate teams, and partners to collaboratively facilitate groups to address challenges using a solution-oriented approach. The position leads EI's Program Management Unit (PMU) Service Line in line with the PMU vision to increase project effectiveness by bringing together company knowledge and resources, and disseminating company best practices, policies, tools, and processes. The position efficiently draws on the expertise and engages EI's Contracts, HR, and Finance teams to address issues related to implementation of projects, efficiently teeing up issues and identifying and implementing solutions when necessary. In addition to program management-related duties, the position manages a small team of operations staff and oversees company operations such as office management, leases, vendors, and equipment.

ABOUT ENVIRONMENTAL INCENTIVES

At Environmental Incentives, our purpose is to create the conditions for human and natural communities to thrive. We do this by helping our clients improve the performance of conservation and development programs. Our clients trust us to design and support implementation of programs that (1) use evidence to develop pragmatic strategies within complex systems, (2) center local stakeholder experiences and facilitate collective action, and (3) produce results that support learning about what works. Environmental Incentives is an employee-owned Public Benefit Corporation and a certified B Corporation with offices located in Washington, DC, South Lake Tahoe, San Diego, Nairobi, and Addis Ababa. Our remote staff and consultants are based in multiple states within the United States, and across five continents.

RESPONSIBILITIES

• Collaborate across internal teams to ensure that the organizational systems required to deliver effective program management are fully functional, optimized for efficiency throughout the project lifecycle, and efficiently implemented across EI projects.
• Provide guidance and operational support to program management teams, including ensuring program management staff across the company is well-balanced and project teams have staff needed for program success.
• Oversee the overall functioning of the Program Management Unit, including development and execution of annual work plans, facilitating the PM Community of Practice, and identifying and addressing emerging priorities.
• Support program management teams with the standing up of and ongoing management of field operations.
• Lead and provide ongoing project start-up and close-out support.
• Guide and support program managers with emerging challenges and priorities on prime and subcontract agreements, including engaging with prime and subcontract partners as needed.
• Oversee implementation and related change management efforts of new or revised program management-related processes, resources, and tools.
• Engage with project teams as needed to ensure smooth implementation, coordination, and support across all program activities, acting as a strategic thought partner and problem-solver with project teams.
• Ensure compliance with USAID rules and regulations, including financial, operational, and contractual compliance.
• Work closely with finance and project teams to manage budgets, monitor expenditures, and ensure cost-effective program delivery. Ensure financial compliance with USAID policies, including procurement, grants, and financial reporting.
• Identify and mitigate operational risks associated with program activities, including security, political, and operational risks. Implement contingency plans as needed.
• Oversee company operations such as office management, leases, vendors, and equipment.
• Support new business development efforts as needed.

QUALIFICATIONS

Our team members are talented, creative, and inspired professionals who provide technical support in a growing practice while being flexible enough to add their unique perspectives to a strong culture. If you are passionate and thrive on collaboration, you are probably a great fit for our team!

Minimum Qualifications

• Bachelor's degree in International Development, Business Administration, Public Administration, or a related field and 9 years of relevant experience; Master's degree International Development, Business Administration, Public Administration, or a related field and 7 years relevant experience; or equivalent combination of education and experience
• Demonstrated success managing and overseeing operations of large international development projects, with at least 5 years in a senior or leadership role.
• Demonstrated experience managing USAID-funded projects across multiple contract types, including cost plus fixed fee and time and materials.
• Strong understanding of USAID rules, regulations, and compliance requirements.
• Proven track record in managing complex operations, including field office operations, procurement, prime contractor-subcontractor relationship management, and program financial management.

Preferred Qualifications

• PMP certification
• Experience managing GSA and OASIS contracts
• Demonstrated success helping clients and project teams collaboratively solve program operations challenges
• Experience managing client relationships, teams, and portfolios of work, including managing work processes, budgets, and staff.
• Experience overseeing office and facilities management tasks and/or staff.

Knowledge, Skills, and Abilities

• Ability to be pro-active in problem-solving with excellent listening and engagement skills
• Outstanding written and verbal communication skills
• Demonstrated ability to use creativity and effective risk management techniques tailored to the compliance, project, and company contexts
• Advanced facilitation skills for both in-person and virtual events and meetings
• Demonstrated ability to collaborate and effectively communicate with multi-cultural and interdisciplinary teams

ADDITIONAL REQUIREMENTS

• Legally authorized to work in the United States with no restrictions
• Criminal background check required

BASE STATION

This opportunity is a full-time position based on a hybrid schedule in Washington, D.C. and requires working in the office approximately two days per week.

COMPENSATION AND BENEFITS

The starting salaryrangefor this positionis$135,000 - $150,000 per year. Environmental Incentives also offers acompetitivebenefitspackagethat includes:

• 100% employer-funded medical, dental,long-termand short-term disability, and life insurance for employees, and the option to enroll in supplemental life insurance.
• Highly competitive 401k contributions that start on day one of your employment. Did we mention we offer environmentally responsible investment options?
• Generous vacation, holiday, and sick time.You'llalso get paid time off opportunities each year to vote and volunteer at a charity of your choice!
• As an Employee Stock Ownership company, you'll share in our success and benefit from company growth.

HOW TO APPLY

Please submit your application no later thanJanuary 17, 2025. On a rolling basis throughout the application period, we will review applications and contact qualified candidates for additional information.

ENVIRONMENTAL INCENTIVES IS AN EQUAL OPPORTUNITY EMPLOYER

We are committed to developing an inclusive work environment for allemployees, where diversity of thought, style, culture, and skill is valued in support of individualperformance and potential, as well as our business goals and mission. We prohibit discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or and othercharacteristicprotected by federal, state or local laws.

ReasonableAccommodation:

Applicants with disabilities may contact Environmental Incentives coordinators via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact Human Resources:

Aleedra Straughter

Chief People Officer

Phone: (771) 210-1173

E-mail: careers@enviroincentives.com