The Pharmacy Tech Supervisor supervises inpatient and/or ambulatory Pharmacy Technicians and provides oversight for pharmacy services. This position supports Pharmacy Technician development through new-staff orientation, training, and competencies. This position also ensures an efficient distributive process of medications throughout the institution and proactively addresses any medication safety issues.
The Pharmacy Tech Supervisor provides technical support, as needed, to the Department of Pharmacy Services, such as the implementation, optimization, oversight, support, and maintenance coordination of all new and existing automated dispensing system equipment. This job assists with expenses and revenue budgets, as applicable, and meets customer service objectives. This job also ensures and maintains compliance with all legal, regulatory, and accreditation requirements.
Licensure, Certification, or Registration Requirements for Hire:
Current certification by the Pharmacy Technician Certification Board (PTCB)
Current licensure with the Virginia State Board of Pharmacy
By virtue of societal trust and security explicitly imparted to pharmacies for the control of drugs, candidate/incumbent must have a clean criminal record (i.e. no felony conviction; no drug or pharmacy related convictions, including misdemeanors; no denial, suspension, revocation, or restriction of registration or licensure by any State Board of Pharmacy
Licensure, Certification, or Registration Requirements for continued employment:
Current certification by the Pharmacy Technician Certification Board (PTCB)
Current licensure with the Virginia State Board of Pharmacy
Experience REQUIRED:
Minimum of three (3) years of previous work experience as a Certified Pharmacy Technician
Previous experience in a lead role
Experience PREFERRED:
Two (2) or more years of supervisory experience
Education/training REQUIRED:
High School Diploma or equivalent
Education/training PREFERRED:
Bachelors of Science degree from an accredited academic program.
Prior knowledge and experience with automated dispensing systems.
Prior knowledge and experience with clinical information systems.
Two or more years of hospital experience (inpatient or ambulatory) as a Nationally-Certified Pharmacy Technician.
Independent action(s) required:
Provides leadership to meet staffing and service requirements of an active, busy pharmacy.
Responds to patient service and other supervisory issues independently.
Hires, disciplines, and makes performance review decisions.
Identifies equipment and operational problems, taking the initiative to resolve, while appropriately transitioning to a pharmacist/pharmacy manager, as is appropriate.
Interacts with other health care practitioners in a multidisciplinary environment.
Provides support and leadership for the planning, optimization, implementation, support, and maintenance of pharmacy automation systems, as applicable.
Serves as the liaison for vendor software.
Supervisory responsibilities (if applicable):
Handles the full range of supervisor responsibilities to include hiring, orienting, evaluating, disciplining and providing learning opportunities.
Coordinates recruitment and orientation of all technicians as well as the training and education of technician staff.
Supports staff development activities.
Makes recommendations for development activities and programs.
Develops competency-based staff assessment standards and ensures that they are met.
Addresses performance issues as they occur.
Additional position requirements:
May be involved in coaching, both within the Pharmacy Department and in other areas of the hospital.
May assist with other items as needed.
Age Specific groups served: N/A
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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Virginia Commonwealth University Health Systems
Nov 13, 2024