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Information Coordinator

JLL
relocation assistance
United States, Illinois, Deerfield
Nov 19, 2024
We're looking for an Information Coordinator to join our team! You will work with a JLL team at a JLL managed client campus in Deerfield, IL 60015!

Location: Deerfield, IL 60015
Type of Employment: Full-time w/JLL employee benefits within 1 month of employment
Schedule: On-site, Monday-Friday, 8:00 AM to 5:00 PM
Reporting To: Assistant Facilities Manager
Additional Perks: company provided laptop, cell phone

What this job involves: Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties

What your day-to-day will look like: Front Desk Duties
Greet/ host/ provide support for guests, visitors and employees
Answer all in-coming calls
Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate's voice mailbox when the associate is unavailable.
Point of contact for all packages/deliveries
Pick-up, drop-off, prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Update phone lists
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

General Office Duties
Housekeeping Duties (i.e.: pick up and display newspapers, load/unload dishwasher, coffee machine maintenance, etc.)
Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
Order, maintain and organize all kitchen and office supplies
Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms.
Assists with the coordination and scheduling of office/building maintenance activities
Any and all other duties and tasks assigned.

Physical work requirements and work conditions
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary

Required Skills and Experience:High School Diploma or equivalent
One (1)+ years of relevant administrative work experience in the commercial property or facilities management industry
Must successfully pass criminal background and drug/alcohol screening process before beginning employment.
Must be located in Chicago metro area (relocation assistance is not available for this role)
Experience using Computerized Maintenance Management System (CMMS)
Excellent customer service and relationship building skills
Strong organizational, interpersonal and communication skills
Working knowledge of Microsoft Word, Excel, Power Point, Outlook, Mapping and database software
working knowledge of audio visual equipment located in the conference rooms
Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.

Preferred Skills and Experience:Military service or college education in facilities, property, business or related is desirable
Three (3) years administrative/facilities experience supporting multiple people preferably in the commercial real estate industry

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.
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