Senior Project Manager
 JLL | |
 United States, North Carolina, Charlotte | |
 Nov 08, 2024 | |
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As a Senior Project Manager at JLL, you will hold a critical position within our Project Development Services New Store Construction Team where you will be directly responsible for leading and delivering challenging projects. You will utilize your expertise and skills to oversee projects and ensure the successful delivery of New Retail Ground Up and Interior Fit Out projects.
Your strong organizational skills, attention to detail, and proficiency in project management will be instrumental in driving project success. KEY ACCOUNTABILITIES Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution Efficient at reading construction plans, finding potential areas of concern or hidden costs prior to GC contract execution in some cases. Integrate with the Account Center of Excellence for optimal process adherence. Prepare weekly detailed review of project workload, identifying and communicating risks early, while providing solutions to meet client driven schedule and budget. Collaborate with internal teams and external stakeholders to ensure project success. Ensuring projects are completed on time, within budget, and meet quality standards. Proactively address project-related challenges and provide solutions. RELATIONSHIP MANAGEMENT | CLIENT SERVICE Maintain strong working relationships with key Corporate Workplace (CW) clients in your discipline to serve as a positive reference for future business proposals. Drive the "Trusted Advisory" culture throughout all levels of the team. Provide specific examples quarterly. Support client initiatives and proactively identify opportunities for improving processes and deliverables. Remain in full compliance with all applicable General Service Agreement requirements. Drive and support the complex national New Store program. Maintain strong working relationships with Corporate Project Management leadership on and off the Client Account. KEY PERFORMANCE INDICATORS (KPI) | PRICE OF ADMISSION METRICS (POA) Promote High Performance culture by creating opportunities for involvement in activities including Six Sigma, Peer Reviews, or Idea Sharing. Remain engaged with the team, have a deep understanding of protocols, and be committed to both corporate and client goals. Manage retail project team scorecard to Green Status: Be familiar with JLL contract requirements and manage the project team to deliver an exceeding score on all contract KPI's and Price of Admission (POA) metrics. The metrics will change annually or more frequently and as such the team needs to be familiarized with new processes and approaches to deliver the required results. Drive the achievement of the JLL initiatives and strategies designed to bring long terms benefit to the company and the account. Hold yourself accountable to achieving the designated goals. Work with RPL and COE for New Center projects prior to project manager assignment to ensure project management tasks are completed in timely and best practice. BUDGET MANAGEMENT Proactively manage and ensure project meets or comes under target for proforma expenses. Manage Multi-Cultural Supplier Diversity (MSD) spend to a minimum 25%. Manage the provision of data on the Program Budget and Capital Spend to ensure compliance with construction in progress aging. Ensure all project funding processes and procedures are followed including approval from client for all costs exceeding the approved budget prior to committing to the additional cost. Tracks and forecast all project budgets against the original approved budget amount and provide timely notification of the need for additional funds. Prepare for detailed project budget reviews for each assigned projects with leadership for accuracy. Monitor expense reporting to client. STRATEGY DEVELOPMENT | EXECUTION Take ownership of a component of the business plan. Develop objectives/desired results and work with New Store Team Lead to achieve client and JLL goals. Provide leadership and/or expertise in review of prospective leases, including comments on LL work letter exhibits to mitigate risk for client and clarify scope ownership between LL and client. Monitor Scorecard results on various projects and support the action plans and follow-up for the assigned areas. Oversee the procurement and management all project related resources (A&E, GC's, direct vendors). Hold regular individual project meetings with established agendas and produce and distribute minutes, outlining specific deliverables, responsible parties, and required dates. Review Investment Calculation Sheets or Budget worksheet calculations. Monitor Bid Tabulations, Purchase Orders, and Change Order proposals. Ensure quality control standards for construction are met. (i.e., cost, timing, site building design standards, and specifications). Work with Team Lead during construction agreement terms and conditions (e.g., bid process). Monitor projects to confirm compliance to specifications. SCHEDULE MANAGEMENT Provide projected completion schedules at the time of migration through completion to ensure they comply with accounts speed-to-market (S2M) SLAs and/or the desired delivery date requested by the client. Provide required pressure on the A/E team to deliver at, or improve on, standard design milestones durations. Before a date change is made during any phase of a project, thoroughly review the source of the change and with Team Lead and verify that all options to overcome such challenges have been made. Ensure that the GC produces a schedule at the onset of projects. Verify and monitor that schedule throughout and demand they be updated as changes occur. Enforce that a thorough review of the latest project schedule be reviewed at each project progress meeting all trades are held accountable for adhering to that schedule. EDUCATION AND EXPERIENCE Bachelor's degree in a related field (Engineering, Architecture, Construction Management, etc.) PMP certification or equivalent project management certification Minimum of 7 years of experience in project management, preferably in the commercial real estate industry Firm knowledge of construction, architecture, or commercial real estate industry. Proven track record of successfully managing complex projects from inception to completion. Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Excellent organizational and time management abilities to prioritize and manage multiple projects simultaneously. Strong critical thinking skills and the ability to make sound decisions in a fast-paced environment. Experience with Ground Up construction required. Strong preference to possess a LEED, AIA, PE, PMP Excellent verbal and written communications skills via 1:1 and group interactions/routines, PowerPoint presentations and email. Proficiency with Microsoft Office Products Position will require minimal travel to project sites, up to 20% at times within region. Position is remote but candidate preferred location in FL, GA, NC, SC. | |