Service Coordinator
 JLL | |
 United States, New York, New York | |
| 148 West 37th Street (Show on map) | |
 Nov 08, 2024 | |
|
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Service Coordinator is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service. The Service Coordinator will be expected to increase the level of engagement and partnership between JLL, our service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. Various duties to include, assist in the day-to-day operations of the site including housekeeping, coordinating, stocking, and distributing refreshments and office supplies along with inventory control, meeting room set-up, coordination and clean-up and mailroom services for shipping and receiving both domestic and international. Plus participating in onsite events and flexibility to cover events after 5:30 PM. This role reports to the Workplace Experience/Facilities Lead. What your day-to-day will look like: Provide exceptional customer service, including greeting and guiding visitors, addressing needs, and answering questions proactively. Manage mailroom operations, including domestic and international shipping/receiving, and handle inbound/outbound packages. Maintain inventory, stock supplies, and manage product placement for brand teams, beverages, and refreshments. Oversee conference room management, including reservations, setups, cleanliness, and food services coordination. Handle office maintenance tasks, such as replacing printer consumables, ordering supplies, and assisting with building services issues. Participate in emergency response and ensure compliance with contract requirements. Perform general facilities support, including housekeeping, addressing critical work, and assisting with office/building maintenance activities. Desired or preferred experience and technical skills: High school diploma or general education degree (GED); or at least one to three years related experience and/or training; or equivalent combination of education and experience. Required Skills and Experience: Hospitality and/or mailroom industry experience preferred. | |