Windows Systems Engineer

Requisition Id14061

Due to the security clearance requirements of this position, US citizenship is required for consideration.

Overview:

We are seeking a Windows Systems Engineer who will play a crucial role in managing and supporting Windows servers and large storage systems! Areas of focus include maintaining system health, analyzing system performance, and ensuring all activities are documented in accordance with National Security Sciences andcustomer requirements. This position resides in the Support Services & Isolated Environments group in the Research Computing division of the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).

This team supports the ORNL's goals through robust systems engineering, integration, and support tailored specifically for our NSS research community. We manage a variety of critical infrastructures including mid-range clusters, servers, workstations, and other pivotal services.

Major Duties/Responsibilities:

Systems Administration:

• Manage, configure, and maintain Windows server environments, including Active Directory, Group Policy, DNS, and DHCP.
• Monitor and optimize system performance, ensuring uptime and reliability.
• Perform regular system updates, patches, and backups.
• STIG checking and systems compliance.

Virtualization & Storage:

• Implement and support VMware virtualized environments tailored for Windows systems.
• Manage storage solutions relevant to Windows environments, ensuring data integrity and availability.

Security & Compliance:

• Implement and maintain security best practices for Windows systems.
• Ensure compliance with organizational policies and standards.

Customer Service & Support:

• Provide advanced support and troubleshooting for Windows-based systems.
• Collaborate with stakeholders to resolve technical issues and provide recommendations for system improvements.
• Deliver high-quality customer service, both internally and externally.

Project Management & Documentation:

• Lead or participate in projects related to Windows infrastructure, from design to implementation.
• Create and maintain comprehensive documentation for all system configurations, processes, and procedures.
• Prioritize and manage multiple tasks and projects efficiently.
• Update and maintain all documentation as required
• Other duties as assigned or required
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS in information technology, information systems, computer science, computer engineering, business, science, or a related field of study and a minimum of eight (8) to twelve (12) years of Windows systems engineering and administration experience is required for consideration. An overall combination of equivalent education and experience may be considered.

• Active Q clearance with the US Department of Energy is required for consideration.
• Proven expertise in managing Windows server environments, including Active Directory, DNS, and other core services.
• Strong knowledge of virtualization technology.
• Excellent time management, problem-solving, and customer service skills.

Preferred Qualifications:

• Experience working at a DOE facility
• Familiarity with NSS federal computer systems and compliance standards is a plus.
• Experience with scripting and automation (e.g., PowerShell).
• Experience with STIG hardening
• Knowledge of network infrastructure as it relates to Windows environments.
• Experience in SANs: preferred experience with EqualLogic, EMC, Synology, NetApp is desired.
• Experience with building and managing a Citrix and VMware virtualization platforms.
• Experience with Thin Clients is desired.
• Experience with Wyse Management Suite is desired.
• Famililiarity with COMSEC
• Experience with BigFix

Special Requirements:

• Visa sponsorship is not available for this position.
• This position requires the ability to obtain and maintain a clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Benefits at ORNL:

ORNL offers competitive pay and benefits programs to attract and retain dedicated people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

Having difficulty using the online application system or need an accommodation to apply due to a disability? Please email: ORNLRecruiting@ornl.gov.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.