National Strategic Accounts Manager (Remote United States)

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The National Strategic Accounts Manager plays a pivotal role in maximizing our market share and wallet share with key face-to-face strategic national builder accounts which they are assigned. This role is responsible for creating and maintaining strategic relationships throughout the National Builder's organization and utilizing those relationships to uncover needs which we can fill with our products, services, processes, and designs to establish a differentiated BFS value proposition. Responsible for strategically managing portfolio volume and brand growth within a defined account base and various other business development procedures.

Reports to the VP, Sales & Innovation. Works closely with VP, Sales & Innovation and the National Account Coordinators to drive execution on strategic initiatives with key builders to the field. Partners with Corporate resources like Supply Chain, Credit, and Marketing to help facilitate these initiatives.

The Ideal candidate can be based in Dallas Texas and or Remote United States.

RESPONSIBILITIES

• Develop and execute a strategic plan to maximize market share and wallet share with key strategic national builder accounts.
• Utilize the Engage Salesforce CRM platform to identify opportunities and track progress.
• Establish and maintain relationships with decision-makers.
• Collaborate and communicate with our Regions and Areas to identify targets and close deals
• Cultivate and sustain robust relationships with key clients, acting as their primary national point of contact for all inquiries, concerns, and escalations.
• Take responsibility for bid management and follow-up with customers on share gain opportunities
• Demonstrate a deep understanding of our products and services across our US businesses
• Communicate with Supply Chain to develop efficient demand planning to drive value for both BFS and our customer.
• Performance Metrics




• Achievement of sales targets and quotas.
• Market & Wallet Share gain and loss with key strategic national builder accounts.
• Successful implementation of manufacturer supply programs like siding, windows, OSB, MW
• Customer satisfaction and retention rates.
• Market insights and feedback provided.
• Effective relationship management with strategic national builder accounts.




• Review progress to goal against chain programming with applicable distributors; utilize programming and other mechanisms within budget to stay on track to goal.
• Continually review sales against established goals to ensure performance to plan.
• Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.
• Achieve sales plans by developing, cultivating, and maintaining strong relationships with stakeholders and leverage relationships to explore new business opportunities and additional programming.
• Conduct profitability analysis by account.
• Other duties as assigned by manager.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree (B.A. or B.S.) in Business Administration, Marketing, Sales or related field from a four-year college or university preferred.
• 5 years of directly related experience managing a sales department or managing builder relationships within the industry.
• Or a combination of education and experience.
• 5 years+ of prior experience selling to professional builders is required.
• Requires up to 50% travel to meet with clients and attend industry events.

COMPETENCIES

• Proven experience in sales and account management, preferably in the construction or building materials industry.
• A deep understanding of the construction and building materials market.
• Strong verbal and written communication, negotiation, and relationship-building skills.
• Strong analytical thinking, problem solving skills, and attention to detail.
• Proficiency in using the Engage Salesforce CRM platform and other sales tools.
• Proficient in Microsoft Office Suite (i.e. Excel, Word, PowerPoint, etc.).
• Experience addressing strategic issues as well as day-to-day operational concerns.
• Working knowledge of the national account business model including pricing, programming, program execution, and inventory management; exceptional organizational skills, a positive and problem-solving attitude,
• Strong work ethic with the ability to change gears and work efficiently.

BFS COMPETENCIES

• Business and Financial Acumen




• Demonstrates depth of understanding for the P&L and financial analysis
• Teaches business and financial acumen to others.
• Understands KPIs and how BFS makes money.
• Knows the different business segments and how they relate to one another.
• Understands customer sales and engagement.
• Demonstrates functional and/or technical expertise.
• Understands complex issues and demonstrates problem solving skills.
• Understands how to maximize business results regardless of industry cycle.




• Results Driven




• Holds self and others accountable.
• Communicates and sets clear goals with plans to deliver.
• Manages competing priorities effectively.
• Demonstrates appropriate urgency.
• Drives to exceed expectations in alignment with our BFS SPICE values.
• Embraces and follows best practices.
• Demonstrates self-starter, can-do attitude.




• Strategic Thinking and Decision Making




• Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.
• Demonstrates willingness and courage to make tough decisions in a timely manner.
• Balances short-and-long term priorities
• Demonstrates proactive versus reactive thinking.
• Asks questions to identify root cause and analyze situations more accurately.




• Servant Leadership




• Demonstrates humility by putting others first.
• Builds trust-based relationships.
• Leads by example with kindness and respect.
• Collaborates well across all areas of the business.
• Advocates for others
• Actively listens to understand the meaning and intent of what the other person is communicating.
• Demonstrates authenticity and encourages others to do the same.




• Emotional Intelligence




• Demonstrates situational awareness - knows when and how to adjust leadership style in different situations.
• Demonstrates self-awareness - understands strengths and weaknesses.
• Demonstrates empathy - puts themselves in other's shoes.
• Assumes positive intent.




• Develops and Leads Others




• Drives alignment through clear communication of vision, goals, and expectations.
• Invests time on a regular basis in performance feedback and developmental conversations.
• Fosters a respectful and inclusive environment.
• Empowers, motivates, and inspires others.
• Coaches and mentor others for their development.
• Guides and persuades others to deliver positive outcomes.




• Growth Mindset




• Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.
• Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.
• Thinks like an owner with an entrepreneurial spirit.
• Demonstrates and encourages intellectual curiosity.
• Continuous learner; seeks opportunities and knowledge for personal and professional growth.
• Sees possibilities over problems - actively seeks solutions.




• Innovation




• Encourages out-of-the box thinking to create new ways of doing things.
• Continuously seeks to improve and simplify pain points in the business.
• Anticipates, embraces, and leads change.
• Develops and executes breakthrough strategies.




• Integrity




• Does the right thing even under challenging circumstances?
• Communicates with honesty.
• Consistently treats others fairly and equitably.
• Demonstrates reliability and does what they say they will do.
• Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of time.
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
• Travel up to 50% may be required.

#LI-MW1

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings, click here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Pay Transparency Provision - English/Spanish

Base pay range: 98,000-162,000