Surgence - Business Development Manager

Concordance Healthcare Solutions LLC
vision insurance, long term disability, 401(k), retirement plan, profit sharing
United States, Ohio, Tiffin
85 Shaffer Park Drive (Show on map)
Nov 06, 2024
Description At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 900 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. We have a job opening and exciting opportunity for a full-time Surgence Business Development Manager in any of our Concordance locations or fully remote. As a Business Development Manager for Surgence, you will generate leads, engage with potential clients, and set appointments for the sales team. You'll play a crucial role in business growth by identifying new sales opportunities and building relationships with prospects. Essential Functions: Surgence is a cloud-based ecosystem committed to revolutionizing the healthcare supply chain. The platform serves as a comprehensive solution for providers, distributors and suppliers, ensuring seamless coordination, efficiency and visibility across the supply chain. Surgence integrates flexible connectivity and development, advanced analytics, alerts and workflow capabilities to enable proactive decision-making, risk mitigation and collaborative forecasting to advance the healthcare supply chain. We are seeking a dynamic and experienced leader to lead the Customer Success team and play a pivotal role in the development of our groundbreaking supply chain technology platform. Lead Generation: Proactively source, qualify, and manage new business leads using various channels, including cold calling, emails, social media, and networking. Appointment Setting: Effectively engage potential clients to schedule appointments for the sales team with qualified leads. Product Knowledge: Maintain a deep understanding of the company's products or services to communicate value propositions to prospects accurately. CRM Management: Maintain and update the CRM system with detailed information on interactions, follow-ups, and lead status. Follow-Up: Consistently follow up with leads to nurture relationships and move them through the sales pipeline. Collaboration: Work closely with the sales and marketing teams to strategize, track, and improve lead generation and appointment-setting efforts. Achieve Targets: Meet or exceed daily, weekly, and monthly quotas for calls, leads generated, and appointments set. Customer Relationship Building: Develop rapport with prospects and nurture relationships that lead to business opportunities. Market Research: Conduct research to identify decision-makers and understand market trends to target leads effectively. Reporting: Provide regular reports to the sales manager on lead quality, appointment success rates, and other key performance indicators (KPIs). Travel required up to 10% of time. Other duties as assigned. The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive list or statement of duties, responsibilities or requirements. What You Will Need To Be Successful: Bachelor's degree in Business, Marketing or related field or equivalent combination of education and experience preferred. Healthcare and Supply Chain experience is preferred. Proven experience as an Inside Sales Representative, Telemarketer, or Appointment Setter. Previous experience in lead generation and appointment setting (B2B/B2C) is a plus. Strong communication and interpersonal skills. Excellent phone manners and the ability to engage prospects. Ability to build rapport quickly with new contacts. Proficient in using CRM software and Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and time-management skills. Goal-oriented and highly motivated with a competitive drive. Ability to work independently and as part of a team. Persistent, proactive, and results-driven attitude. Adaptable to changes and open to feedback. Successfully pass a pre-employment (post offer) background check and drug screening. Work Location: This role is located in any Concordance location or fully remote. We offer great benefits and competitive pay! Health, Life, Dental, Vision Insurance Paid Vacation and Personal time, Paid Holiday 401K Retirement Plan - Company match Company paid Short Term & Long Term Disability Profit Sharing Program Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum. Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact vbrokate@concordancehs.com. Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)