Facility Manager
 JLL | |
 United States, Connecticut, Orange | |
 Nov 06, 2024 | |
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Travel required in CT; Plattsburg, Chateguay, Chatham, Long Lake, Mechanicsville, Stamford and Brewster, NY; Adams, Pittsfield and Greenfield, MA
Roles and Responsibilities * Proactively manage all facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction. * Manage all assigned facilities to achieve the highest level KPI performance targets. * Evaluate all assigned facilities based on the established grading. As part of this program evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements. * Develop and manage facility operating budgets for the assigned portfolio, proactively track variances and manage within target. * Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identify additional efficiency opportunities, consistent with client goals. * Lead the IFM team as a program manager or subject matter expert in one specialty discipline, i.e. Compliance, EH&S, Energy & Utility Cost, BDRP, etc. * Represent client's real estate organization at the regional level, developing and fostering regional client relationships as appropriate. * Develop and maintain a high performance team including hiring, talent and succession planning, manager and individual development planning. * Insure compliance with client portfolio wide initiatives and required local, state and federal laws and regulations, JLL audit and compliance requirements. * Regularly attend and/or participate in training opportunities to maintain high technical, administrative and managerial competency levels. * Develop best practices and innovations to implement on account and share with JLL. * Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM. Skills/Qualifications * Bachelor's degree or equivalent facilities management experience. * 5+ years facility management experience with corporate or third party service provider. * CFM, CPM, RPA or CSM designation is a plus. * Strong supervisory skills with the ability to coach, mentor and train. * Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints. * Excellent interpersonal, communication, negotiation and presentation ability. * Superior customer service, relationship building and follow up skills. * Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS) required. | |