Sales Support Specialist

Pavion Corp
United States, Rhode Island, Cranston
63 Sockanosset Cross Road (Show on map)
Nov 04, 2024
Description Pavion and our family of companies are seeking a talented and motivated Sales Support Specialist to join our security business unit. Primary Responsibilities: Provide Sales Team and Client Executive support by preparing sales reports, analyzing data, and assisting with special projects as needed Collaborate with the Sales Team and Client Executive to manage customer accounts, maintain accurate records, and ensure that customer information is up to date Provide support for our Service and Sales Teams including, but not limited to utilization of quoting tools, pricing proposals, and service projects Assist with Service and Software Maintenance contract validation, manufacturer engagement and renewal pipeline management Process and manage sales orders in a timely and accurate manner Work with internal departments, including Service Coordination and Business Operations to ensure timely and accurate order processing and invoicing Communicate with customers to address inquiries, resolve issues, and provide exceptional customer service Participate in team meetings and provide input on process improvements and customer issues Basic Qualifications: 2+ years of experience in a sales support or administrative role Strong customer service and communication skills Detail-oriented with excellent organizational and time-management skills Ability to work independently and collaboratively in a fast-paced environment Familiarity with sales processes and order management systems Proficiency in Microsoft Office, especially Excel, and Salesforce or similar CRM software Ability to prioritize and manage multiple tasks and projects simultaneously Positive attitude and willingness to learn and adapt Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)