Cash Application Analyst

BrightSpring Health Services

Responsible for the management of payment applications to customer accounts and invoices.

Ensures all batches/checks, denials, and adjustments are keyed and posted within 2 business days of receipt
• Meets productivity standards for keyed payments and denials based on scale of assigned payer
• Achieves 95% or greater accuracy rate on transactions keyed based on quarterly audit
• Ensures each completed batch cover sheet total balances to the postings in EMR and Vendor account with minimal variance
• Ensures the batch cover sheet also balances to the Daily Batch Check-In spreadsheet
• Clears/applies unapplied cash/ACH - No Patient transaction within 60 days of initial posting by working with the AR Teams and Payer contacts to follow up in EOBs/Payment Remittances
• Through daily work activities identifies trends or patterns, either system or process driven, that can be corrected to show improvement
• Engages in team activities as evidenced by participation, mentoring, and training with co-workers

• High School Diploma
• Level I requirement: one year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
• Level II requirement: one year of work-related experience and one year of exact job experience
• At least two years' experience in a Medicare certified Home Health/Hospice environment that routinely bills insurance
• Strong ability to work with numbers and balance dollar figures
• Analytical and problem-solving skills with attention to detail
• Strong verbal and written communication
• Excellent customer service skills
• Proficient computer skills and knowledge of Microsoft Office
• Ability to prioritize and manage multiple tasks
• Ability to learn new technologies
• Possess the technical aptitude required to understand flow of data through systems as well as system interactions