Collections Specialist

We are seeking a Collections Specialist to join our team at World Headquarters! This role involves managing overdue accounts and securing timely payments from WellSky's clients. The position plays a vital role in maintaining positive cash flow and reducing bad debt risks for the organization.

A day in the life!

You will be responsible for the following:

• Contacting clients via phone and/or email to address overdue accounts
• Providing copies of invoices, statements, and ledgers as requested
• Collecting payment information from clients
• Maintaining accurate records of all collection activities, conversations, and payment commitments with clients
• Fact finding in order to surface, identify, and drive issues toward resolution
• Providing a superior level of service to all clients (internal and external)

Do you have what it takes?

Required Qualifications:

• GED/high school diploma
• 1 year of relevant work experience

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year