OEM - Program Specialist

OEM Program Specialist - Entry Level Position

In-Office Lewisville, TX (The Colony)

POSITION SUMMARY:

Responsible for coordinating, implementing, and maintaining programs within the Office of Emergency Management. They must be knowledgeable about their organization's goals and objectives and be able to create and manage projects that align with them. Candidate should have knowledge and experience in technical writing and document review.

Primary Duties and Responsibilities:

Provide support to other members of the team as needed
Maintains databases and records related to program activities.
Assist with the development, maintenance, and updates of program-specific requirements
Ensures compliance with regulatory requirements and organizational policies
Create and review comprehensive documents
Tracking / managing initiatives to successful completion.
Communicate status, issues, and risks
Support leadership with cross-functional teams and maintain documentation.
Gather, produce and distribute information as required by established guidelines and ensure understanding by recipient.
Understand and apply concepts of business intelligence/advanced reporting.
Adheres to all company policies and procedures.
Performs other duties as assigned.
During times of emergency or disaster this position must be prepared to function within GMR's National Command Center (NATCOM) structure.
Ability to report for duty within six (6) hours for greater than thirty (30) days in support of operational objectives.

Behaviors:

Ensure physical readiness for assignment.

Ensure availability, qualifications, and capabilities of resources to complete assignment.

Gather, update, and apply situational information relevant to the assignment.

Establish effective relationships with relevant personnel.

Support organization structure, reporting procedures, and chain of command of assigned resources.

Understand and comply with ICS concepts and principles.

Model leadership values and principles.

Lead assigned personnel: Influence, guide and direct assigned personnel to accomplish objectives and desired outcomes in a rapidly changing, high-risk environment.

Communicate effectively:

Use suitable communication techniques to share relevant information with appropriate personnel on a timely basis to accomplish objectives.

Ensure documentation is complete and disposition is appropriate.

Communicate and assure understanding of work expectations within the chain of command and across functional areas.

Administer and/or apply Company/Department policy, contracts and agreements.

Gather, analyze, and validate information and make recommendations.

Utilize information to produce outputs.

Take appropriate actions based on assessed risks.

Modify approach based on evaluation of situation.

Follow established procedures and/or safety procedures relevant to given assignment.

Other Duties and Responsibilities:

Perform other duties as assigned.

Minimum Qualifications:

Education/Licensing/Certification:

High school diploma or GED required.
Bachelor's degree
ICS 100,200,700, and 800 within 6 months of employment.
ICS 300 and 400 within 1 year of employment

Perform other duties as assigned.

Behaviors:
Ensure physical readiness for assignment.
Ensure availability, qualifications, and capabilities of resources to complete assignment.
Gather, update, and apply situational information relevant to the assignment.
Establish effective relationships with relevant personnel.
Support organization structure, reporting procedures, and chain of command of assigned resources.
Understand and comply with ICS concepts and principles.
Model leadership values and principles.
Lead assigned personnel: Influence, guide and direct assigned personnel to accomplish objectives and desired outcomes in a rapidly changing, high-risk environment.
Communicate effectively:
Use suitable communication techniques to share relevant information with appropriate personnel on a timely basis to accomplish objectives.
Ensure documentation is complete and disposition is appropriate.
Communicate and assure understanding of work expectations within the chain of command and across functional areas.
Administer and/or apply Company/Department policy, contracts and agreements.
Gather, analyze, and validate information and make recommendations.
Utilize information to produce outputs.
Take appropriate actions based on assessed risks.
Modify approach based on evaluation of situation.
Follow established procedures and/or safety procedures relevant to given assignment.

Experience:

2+ years' experience in business administration, program management, comprehensive plan development, process review and documentation, standard operating guideline development, or similar work.

Preferred Qualifications:

Advanced proficiency in computer application systems.
Microsoft Office Suite
Mass notification systems (Everbridge)
Familiar with SmartSheets cloud software solution (www.smartsheet.com)
Experience working within a public safety agency or program

Knowledge and Skills:

Basic knowledge of business software applications.

Collaborative, people-focused and able to create visible value.

Demonstrated skill in the successful completion of multiple, simultaneous and rapidly emergent tasks and projects.

Ability to plan for projects, including cost, personnel and equipment needs.

Ability to analyze operations and organize their parts into a logical system.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to establish and maintain positive working relationships with executive management, business units, vendors, suppliers and customers.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Effective oral, written and interpersonal communication skills.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.