Assistant Store Manger

About Us The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.

Job Overview We're seeking a dynamic Assistant Store Manager to support our store operations and mission in Fort Gratiot. This role is crucial in supporting our Store Manager through effective leadership, operational excellence, and community engagement.

Pay Rate: $15.50/Hour

Key Responsibilities

Leadership & Staff Support

• Support training and supervision of store staff
• Assist with scheduling and payroll processing
• Help implement TSA policies and practices
• Document and provide information for personnel reviews

Store Operations

• Support strategies to meet production and sales goals
• Assist with donation processes, product sorting, and pricing
• Maintain store appearance and safety standards
• Ensure compliance with OSHA and Salvation Army policies

Customer Experience

• Create an enjoyable shopping environment
• Implement customer retention plans
• Model excellent customer service
• Support positive community relations

Financial Management

• Assist with cash handling procedures and daily deposits
• Help keep income and expenses within budget
• Support inventory control and loss prevention

Communication & Teamwork

• Maintain open communication with Store Manager
• Support daily reporting and documentation
• Address customer inquiries and concerns
• Work proactively to improve The Salvation Army's image

Qualifications

Education & Experience

• High School Diploma required (Associate's degree a plus)
• 2+ years retail experience (thrift experience appreciated)
• Previous supervisory experience preferred

Skills & Abilities

• Strong leadership and communication skills
• Excellent customer service orientation
• Proficiency in cash handling
• Computer literacy including POS systems
• Ability to work flexible schedule including weekends
• Strong English communication skills

Certifications

• Valid Driver's License required

Physical Requirements

• Ability to lift up to 50 pounds regularly, 100 pounds occasionally
• Standing, walking, and reaching throughout shift
• Manual dexterity and clear vision required

Work Environment

• Store/warehouse setting
• Moderate noise level
• Temperature variations possible
• Full-time position including weekends