Director of Product Support

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Paid time off
• 10 paid holidays

Alta Equipment Group is seeking a Director of Product Support to run our Florida locations. The Director of Product Support will oversee all aspects of the parts and service departments. The primary responsibilities of the position consist of, but are not limited to:

Responsibilities:

• Oversee all aspects Parts and Service business practices and financial profitability
• Ensure all Products Support Departments adhere to written procedures
• Drive business to meet forecasted goals while adding growth
• Perform regular branch visits and inspections pertaining to the Parts and Services departments - set up a weekly cadence to visit all branches
• Ensure all Service departments are staffed and trained properly
• Drive Safety for both Parts and Service Personnel
• Incorporate Alta's Guiding Principles into daily activities
• Maintain high employee morale and excellent customer relations
• Meet OSHA and EPA compliance
• Work with Human Resources to keep all direct reports in compliance with Local, State, and Federal Requirements
• Performs other duties as assigned

Qualifications:

• 10 plus years of Parts and Service Management Experience
• Minimum of 3 years as a heavy technician
• Minimum of 3 years of Service Operations Experience
• Education minimum of 2-year College or Vocational Education
• Experience in Microsoft Office and Pivot Tables
• Order processing and data entry skills
• Heavy Equipment industry experience as Technician, Engineer, or Manager
• Familiar with Heavy Equipment Powertrain, hydraulics, maintenance and electrical
• Excellent communication and people skills
• An adaptive and problem-solving attitude

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

• Davie, FL, USA
• Fort Myers, FL, USA
• Jacksonville, FL, USA
• Orlando, FL, USA
• Tallahassee, FL, USA
• Tampa, FL, USA